Flight Attendant / Steward / Cabin Crew

Mission:
Ensure the safety and the comfort of clients during a flight.

Activities:

  • Ensure compliance on board the aircraft and apply procedures when necessary.
  • Be attentive to the comfort of passengers and ensure quality service.
  • Increase loyalty to diverse and multicultural clientele.
  • Ensure flight safety and listen to customers in order to meet their expectations by offering on-board services.
  • Profile and Requirements:
  • Satisfying medical fitness: to be mentally and physically fit to practice.
  • Should be at least 18 years old.
  • Fluent in English Language and other desired languages.
  • Punctuality
  • Careful presentation and elocution.
  • Sense of responsibility and compliance.
  • Great skills in inter-personal relationships and open to others.
  • Adaptability and team spirit.
  • Rigor and courtesy.
  • Physical and nervous resistance
  • Professional experience in a service or sales-related profession is appreciated for all candidates.

Conditions of employment:
The FA is employed by an airline. He operates in the cabin of an aircraft.

The crew is recomposed for each flight rotation.

Schedules are made according to the flight areas: short, medium or long-haul. They can include rest periods away from its base, jet lags and work at night, weekends and holidays. They may suffer irregularities in the operation.

The FA operates in a very changing environment due to the diverse and multicultural clientele.

The wearing of a uniform under a regulation is compulsory because the pilots officially represent the company

To meet punctuality requirements, as well as to deal with operating irregularities, the B-license and a clean vehicle are highly recommended for journeys to and from the airport.

NB: Airport Traffic Title is mandatory for professions in restricted areas (after airport security stations). This title is issued by the competent administrative authorities after a morality investigation. Any previous problems with the police and / or justice may lead to the non-obtainment of this title.

Education:
Minimum GCE A / Level

The Cabin Crew Attestation is the diploma required for the exercise of the profession in France, issued by the Directorate General of Civil Aviation (Ministry of Ecology, Energy, Sustainable Development and Town and Country Planning). This diploma consists of two parts: the theoretical part, the practical part (composed of swimming, first aid and life-saving tests) and is prepared in organisations approved by the DGAC.

Professional evolution:
The FA can evolve to the position of cabin attendant in charge (who supervises a team and organizes on board), instructor, and trainer.