Air Transport: a service quality scan in Douala

Published: Friday, 17 November 2017 17:48

Air transport stakeholders are gathered around the CCAA from 7 to 10 of November 2017 in Douala, in what has been dubbed the 5th edition of the forum on the quality of services offered to users of the air transport sector.

In his opening speech Rémy OSSONG ONANA Director of Security and Facilitation and Representative of Madame the Director General of the CCAA said the CCAA in its capacity as regulator of the civil aviation sector in Cameroon, owes it to users to regularly evaluate the services offered them. For four days, working sessions will cover the issue such as: the situation of the ground handling, promotion and competitiveness of the Cameroon destination, facilitation measures in airports, implementation of international environmental standards in airports, security infrastructures, access control, and protection of passengers' rights. Conclusions of the 2017 edition would definitely contribute to improved quality of services offered on our airport platforms in future.