On board

  • Emergency Open or Close


    In emergency cases especially for a good cause, the captain is authorized to take all measures required by the situation, to safeguard the security of one or all passengers either by returning to the airport of departure, landing or emergency landing, change of route, release of a certain amount of goods, etc.

    In addition, all aircraft are equipped with one or more emergency exits for passenger evacuation in case of an emergency. The number is proportional to the size of the device.

  • Phone board Open or Close


    Phone usage is increasingly common in aircrafts. It approximately costs 3300-7000 FCFA per minute (indivisible) depending on the destination, carriers and used systems. Added to this in most cases a fixed connection fee of about 3300 CFA at the time of establishing the connection. Everything is payable only through a credit card.

    For security reasons, given the risk of harm to the interference which ensures proper operation of navigation and aircraft communication systems, the use of personal mobile phones is strictly prohibited on board.

  • Security Open or Close


    These are the security measures taken on board aircraft or in flight. In conformity with the prescribed international regulations, the cabin crew must demonstrate before take-off the various measures prescribed: use of seat belts, life jackets, oxygen masks, emergency exits. These tips are also printed and are available in the leaflet in front of each seat.

    For safety reasons, children, pregnant women, elderly people, disabled passengers or a corpulent should not occupy seats located next to emergency exits.

    Depending on the operation of the flight, certain obligations can be requested from the passengers; the most common being to fastened their seat belts. It is always important to comply.

  • Valuables Open or Close


    Always keep your valuables with you, for in case of loss the carrier's liability is limited by law. And if the usual insurance policy does not cover loss or theft of such objects, it is advised to subscribe to an additional warranty. Do not forget your proof of subscription in anticipation of your customs clearance.

    Cultural articles (art, collectors' items or antiques) are also subject to special regulations. The exit of some of them from the Cameroonian territory involves specific formalities (an authorization document to export artwork issued by the Regional Delegation of Culture in your area). For more details, see Customs

  • Pregnancy Open or Close


    Each company has their own rules relating to this. But generally, pregnant women beyond 7 months are no longer accepted on board. Consult your transporter to know more about their applied limits.

    In all cases however, before embarking on a long journey by plane, make it a duty to consult with your Medical doctor who will confirm that there will be no adverse health effects as you carry out this displacement. 

  • Smokers Open or Close


    At the moment, all flights worldwide are virtually non-smoking. Any non-compliance with this prohibition is liable to a huge fine. Thus, heavy smokers will have to struggle to comply with this requirement, especially for long-haul flights. At their request, the air craft cabin crew will happily offer nicotine pills available in most carriers. Always leave a notification about this from the company when booking.

  • Electronics Open or Close


    For security reasons (among other scrambling navigation systems), the use of electronic devices (stereos, tape recorders, etc.) is prohibited during take-off and landing of the aircraft.

    As for Trans - receivers (including personal phones), their use is absolutely prohibited throughout the duration of the flight. The traveller should turn off their cell phones from take-off. During the flight, kindly take to the instructions of the cabin crew.

  • While traveling: a whole culture Open or Close

    This journey is a movement in space characterized by encounters with the other. This encounter specifically transforms the way travelling is lived; especially in air travel experience.

    Needless to say that a few weeks before your departure, you should check that your passport, visa and vaccinations are valid for the intended destination. Due to the fact that all seats in an aircraft do not have the same characteristics, a week before departure; a call to the agency will allow you to choose one according to the desires and comfort you need.

    Generally, conscious of the fact that the body tends to inflate because of pressure, a nice simple trouser, relaxed shoes, in a hot clothing will do the magic. Do not carry along your kit nail file or scissors. Since the terrorist attacks of 11 September 2001, these are prohibited in the cabin where only products in bottles and tubes of 100ml maximum placed in a transparent plastic bag and closed to a size of 20x20 cm are accepted. It should be borne in mind that the travel agent cannot be held responsible for the ignorance of his client about the recent security measures relating to liquids, gels, creams, pastes and aerosols, which are also prohibited in the cabin.

    For your own good, remember to follow some simple rules: before the flight, be sure to be on time as well as to check in and for your hand luggage, ensure to carry only the right weights and volumes accepted in the cabin. The plane remains the safest means of transportation in the world and for your flight to be like an advertisement, these are some tips from the following

    Internet pages, such as drinking a lot and eating little. Avoid alcoholic and / or gaseous drinks. In the airplane, the liquid is removed, but not the bubbles. After every two hours, it is advisable to take a round and extension walk in the cabin to activate the veins. Do not also forget that alcohol abuse or narcotics places the passenger at the risk of being denied boarding. Companies may also submit to the police any person whose behaviour is likely to disturb the smooth running of the flight. Moreover, unruly passengers should know that recidivism will be systematically pursued.

    If you have a penchant for good business, it is imperative to remind you that recently, especially in some western countries, counterfeiting is considered a crime. One can thus be held at customs for concealment since they bought one (and only one) fake currency in another country, regardless of value, even if was meant for personal use. In other cases, one may be sentenced to pay the fine incurred, as well as face legal proceedings that could lead to three years imprisonment. Thanks to the culture of travel, let us remain in control at all times throughout our journey.

    Staying in control during the journey, also entails having up to date information, found in the list of specific instructions in your airline ticket or itinerary receipt, especially the one that was stated during the Warsaw Convention signed in 1929, which fixed the liability situation of the airline vis-a-vis passengers on international flights. At the moment the Montreal Convention of 28 May 1999 succeeds the convention when it comes to flights between the member states, including Cameroon. The provisions of the Montreal Convention are in three areas: luggage, delays and injuries, and this has improved the conditions for passenger compensation in regular international flights or charter.

    Travelling well is to be best prepared for travel; we are speaking of the culture of travel. So good Luck.
    Jean Victor Bell
    Master in management of air transport; Chef of Service in the Coordination of Air Transport. CCAA